When it comes to repeatedly talking through a process or explaining a concept to a client individually AND in person, it becomes a tedious undertaking and time drag that takes you away from where your true value lies. It really doesn’t have to be that way anymore.
Having to repeatedly explain concepts, ideas, strategies, and process is perhaps one of the biggest inefficiencies in the operation of service based business. Worse is the fact that it is almost impossible to take the time to explain everything to clients when done 1 to 1; inevitably shortcuts in context are made that affect the value of the service delivered. Additionally, it is almost impossible to tailor the level of explanation offered to clients who prefer more or less detail when those explanations are offered purely through human interaction.
This module takes participants through the mechanics of using screen capture and other innovative mediums to quickly and easily create explainer videos, education courses, client Q&A libraries, and FAQs, to name a handful of the ways you can communicate information to your clients and still maintain a deep level of connection with them. We will also address systems for digitising your engagement so that your direct interaction with clients focuses only on delivering the highest impact and value.
With this process, you will begin to systematically change the efficiency and impact of your service delivery. Some Resonance members have freed up to 70% or more of their time in under a year whilst also experiencing an increase in referrals and client satisfaction.
When you are considering making an investment, it’s normal to want to know the return on investment (ROI). So let’s get the uninteresting question out of the way…
“Will these two days be a good financial investment?” Really the question should be, can you afford not to!
The simple answer is this – as long as you put in the effort and follow the steps, your newfound knowledge and skills will more than pay for itself financially within the first year, many times over. But like anything we do, we offer a simple guarantee, we know what we do is of extreme value and if you attend the workshop days and disagree, just tell us and we will we will solve it or give you your money back.
Your happiness and your results are our business plan.
We consider this event essential for anyone who leads an Advice or Service Firm or who wishes to. You cannot make business decisions in a digital and connected world without the right perspective and understanding to do so.
This module is also highly recommended as training and support material for operations, marketing or support team members within Advice firms who are tasked with the responsibility of integrating social media into a business. (Note that it is our strong opinion that this would have a significantly smaller effect without having the leader of the business also attend.)
We have programs that cover almost every aspect of creating profound leverage within an Advice or Services Firm. The material, process, content, tools, and resources are not borrowed from any external sources and can not be found anywhere else in the world.
Much of our material and services are reserved for our Resonance Community Members. Should you wish to have access to all of our modules, resources, masterminds, coaching programs and to become a member of our community of Advice firm owners, contact us to find out more.
Members gain access to our full suite of resources for a very nominal membership fee, however, membership is by application as we consider interpersonal fit to be the powerful driving factor of our very real accelerator programs.
Our objective is to empower the Advice and Services Firm Leaders of the future. Our goal is not to give you cookie-cutter solutions but rather to enable you to reinvent better business your way.
We seek to create change through leadership by example. By empowering you, we empower your clients, and through your radical success, we help to reshape the future of Advice and Service in a new connected age.
We simply ask that you do not measure us by what you may have in the past experienced in this space. We dream bigger, push harder, make more mistakes and learn lessons others would be too scared to consider.